Price: SAR299.00 - SAR189.00
(as of Dec 19, 2024 05:01:08 UTC – Details)

Product description

How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps:

1). Ensure that your laptops supports DP 1.4 first.

2). Lower your monitor’s resolution or refresh rate.

3). Replace another high standard HDMI cable.

What can I do if my monitor cannot reach 8K@30Hz?

1). Ensure that the monitor is connected to HDMI2 port alone.

2). Check if your laptop supports both DP1.4 and DSC compression. If only DP1.4 is supported while DSC compression is not, it can only reach 4K@60Hz at max.

When HDMI2 connected, why does the laptop freeze when the resolution is adjusted to 8K@30Hz and HDR is turned on?

This is related to the memory of the graphics card. Generally, it is not recommended to enable HDR at 8K@30Hz. In addition, if there is a freeze at 4K@60Hz, please also turn off HDR .

When I connect to 2 monitors with Mac, why do both monitors show the same image?

When Mac is connected to dual monitor devices, the docking station can only support extending one display, and another display can only copy the display you extended, which means it only supports AAA or ABB

Product Dimensions ‏ : ‎ 11.4 x 4.45 x 1.6 cm; 171.6 g
Date First Available ‏ : ‎ 30 September 2023
Manufacturer ‏ : ‎ Ugreen Group Limited
ASIN ‏ : ‎ B0BXDQS4BD
Item model number ‏ : ‎ 15534
Country of origin ‏ : ‎ China

【10-in-1 USB C Docking Station】Inspire more potential of your laptop’s USB-C port with Two HDMI ports,a 5Gbps USB-C port, a USB A 3.0, two USB A 2.0, 100W Power Delivery, RJ45 and SD/Micro SD card reader
【Multi-Monitor Display】The Docking Station will hook up two displays to both HDMI ports in 4K@60Hz max. Connect to a single display via the HDMI 2 to view content in up to 8K@30Hz.
【Multi USB Data Ports】Transfer files, movies, and photos at speeds up to 5 Gbps via the USB-C data port and USB-A ports. Two USB A 2.0 support peripherals such as keyboard and mouse
【100W Power Delivery】Supports up to 85W USB C pass-through charging via USB-C PD port, reserves 15W for other interface operation.
【Ultra Fast Ethernet】The USB-C Hub has a 1000Mbps Ethernet port that gives you the advantage of ultra-high-speed internet connections.